Search Microsoft Teams channel and chat files in your AI knowledge base.

The connection uses Microsoft’s official permission flow: you sign in with your Microsoft account and choose the teams and channels whose files are to be read – read-only and only the selected areas; nothing in Teams is changed and nothing is posted. Technically, files from channels are stored in SharePoint, and files from chats in the OneDrive of the person who shared them; this may require broader read permissions, to which an administrator consents once.

Once set up, synchronisation runs automatically: new and changed documents from Microsoft Teams are added without anyone having to upload anything.

Set-upOne click, included in the set-up: you connect via your Microsoft account, subject to admin consent in your account. We discuss in advance which teams, channels and chats are read – ideally together with your Microsoft administrator. We look at private and shared channels with their own membership separately.

You connect it in one click via your account, and it is included in the set-up, subject to admin consent in your account. Together we agree which folders and areas to include.

You can also upload files, whole folders, emails, photos and voice notes at any time. In the demo you see the answers using sample documents from your industry; you check them against your own documents in the first weeks after go-live.

We read the files from channels and chats; we discuss whether the text of the conversations themselves is needed – it is not a document, and chats often contain personal matters. Before we start, we clarify how files in individual people’s OneDrive are handled, who needs to consent and what applies when someone leaves the company. For channels shared with other organisations, we look at where the files are stored and whether they may be read. We also check whether sensitivity labels with encryption are in use; such files can only be opened with the matching permission.