Cost calculatorRequest a demo DE

Documents from CarLo the proof of delivery for the tour, with the source.

Freight documents, proofs of delivery, damage reports, rate agreements and correspondence from CarLo come into the knowledge base, and the answers name the source. Access is read-only; nothing in CarLo is changed.

Request a demoCost calculator

Soloplan CarLo

subject to a feasibility check · folder

Example question

“Where is the proof of delivery for order 2025-4471?”

1 Answer with source

Connection

How the connection works

We check before we start whether and how CarLo can be connected – depending on version, storage and licence scope. Where CarLo stores documents as files on a server on your premises, junova mirrors that directory, encrypted, into your own instance – read-only and over outbound connections only. If the documents sit in an archive inside CarLo, an agreed export is the route; it can also bring in order, tour and customer master data, so questions can be matched by order number, licence plate and route. Until then, you upload documents: files, entire folders, emails, photos and voice notes.

Once set up, synchronisation runs automatically: new and changed documents from Soloplan CarLo are added without anyone having to upload anything.

Set-upWe estimate the work involved for the document directory and the master data export after the feasibility check and discuss it with you before anything is set up – ideally together with your CarLo support partner. The set-up is charged on a time-and-materials basis, agreed in advance.

Documents

Typical content: Soloplan CarLo

  • Transport orders with the consignment data – loading and unloading point, time window, packages, weight and loading metres – together with the status messages from dispatch
  • Proofs of delivery and CMR consignment notes as scans or as photos from the app on the driver’s phone, including the reservations noted at handover
  • Freight invoices to clients and credit notes to subcontracted carriers, plus the rate and terms agreements per client and route, including toll and diesel surcharge clauses
  • Transport documents and instructions in writing under ADR (the European agreement on dangerous goods by road) for dangerous goods consignments, plus the drivers’ training certificates and the appointment of the dangerous goods safety adviser
  • Vehicle and driver records from the fleet – inspection reports under § 57a KFG (the Austrian periodic roadworthiness test), service records, driver card evaluations, plus the Community licence and certified copies
  • Customs and shipping documents for cross-border consignments, and the damage file with photos of the goods, the correspondence on the liability case and the notification to the cargo insurer

Example questions

Questions you might ask your documents

  • “Where is the proof of delivery for order 2025-4471?”

    1 Answer with source

  • “Which rate agreement applies to the Bludenz–Wels route for the client Huber?”

    2 Answer with source

  • “What does the damage report on the consignment of 14 March say?”

    3 Answer with source

Start

Before a connection is set up

This connection is set up for you rather than switched on in one click. Every source has its own logins, permissions and folder structure – so before we start, we check with you whether and how it can be connected at your company. Set-up and maintenance are charged on a time-and-materials basis, agreed in advance; the amount depends on the source.

You can also upload files, whole folders, emails, photos and voice notes at any time. In the demo you see the answers using sample documents from your industry; you check them against your own documents in the first weeks after go-live.

Preliminary check

What we check in advance

Before we start, we look at where your documents are – as files in the directory or in the archive inside CarLo – and which dispatch data, such as order header, line items and status times, should come along via the export; they then reflect the last sync rather than live data. Live positions and driving times are in the telematics, not in this data set. Nothing is recalculated here: what a freight charge should come to, or how far liability under the CMR extends, is for you to assess – the answer shows what was agreed and what was signed. And documents that exist only on paper come in only once someone scans or uploads them.

FAQ

Frequently asked questions about this connection

We have to keep proofs of delivery for seven years. Does the archive come along?

Yes, the older years in the directory come along in the first sync too – precisely the ones nobody touches unless there is an audit on site. In practice, you start with the more recent years and add the older ones afterwards. Whatever is still on paper on the shelf comes in via upload: scan it and upload entire folders at once, no pre-sorting needed. Your own documents will show how legible the scans are.

Our scans are named after the order number. Is that enough to find them again?

It helps, but it is not necessary. The search works on the content, not the file name – even a document filed as Scan_0047.pdf turns up for a question about recipient, route or delivery day. If the order number is in the file name or folder path, the system can additionally match the document to the right order. With three consignments to the same address on the same day, that makes the difference; in the first weeks after go-live, we go through it with you using real questions and your own scans.

A client reports transport damage on a job from two years ago. How does this help?

Everything filed on it at the time comes together in one place – the proof of delivery with the driver’s reservation, the photos of the goods, the correspondence with the client and the notification to the insurer. The answer names the source, so you can open the document yourself and check it. If the system finds nothing, it says so. With the Premium package, you can also create a draft from the result – Word, PDF or an email draft in your own mailbox; nothing is sent automatically.

What happens at the next CarLo update?

Nothing in CarLo itself is changed, and mirroring a folder depends on the path, not the version. The export may be affected: if the structure of the export file changes – different columns for status times or loading metres, a new delimiter – it needs to be adjusted. Tell us the date in advance, and we will check the first sync with you afterwards.

Should the driver really see everything on the phone?

You decide. Permissions depend on document type and role: notes on the loading point, a client’s load securing requirements and the documents for the driver’s own tour can be released to drivers, while rate agreements, freight invoices and credit notes to subcontracted carriers stay with dispatch and accounting. For subcontractors who only drive for you temporarily, a role can additionally be limited in time. If permission is missing, the system says so instead of pretending your documents contain no answer.

Industries

Typical for these industries

Integrations

Other integrations

Do you look after this system for clients? For IT service providers and software consultants

Request a demo – with examples for Soloplan CarLo

In a 30-minute video call, we use sample documents to show what answers with sources look like. Before we start, we check whether and how Soloplan CarLo can be connected at your company.

Request a demoCost calculator