Search Confluence your company knowledge in your AI knowledge base.

The Confluence spaces you share – work instructions, technical descriptions, minutes, inspection procedures – come into the knowledge base together with their attached files. Access is read-only; nothing is changed in Confluence.

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Confluence

One click · included in the set-up

Example question

“Which tightening torque does the assembly instruction specify for the flange on the KM-40 series?”

1 Answer with source

Connection

How the connection works

You grant access through your Atlassian account: you sign in and allow access to Confluence; only the spaces you select together with us are read – read-only, nothing is changed or commented on in pages and attachments. Depending on the settings of your Atlassian organisation, an administrator approves the connection once. If Confluence runs on your own server, a different route applies, subject to a feasibility check.

Once set up, synchronisation runs automatically: new and changed documents from Confluence are added without anyone having to upload anything.

Set-upOne click, included in the set-up: you connect via your Atlassian account, subject to admin consent in your account. We agree beforehand which spaces are read – ideally together with the person who manages your Confluence. Confluence on your own server is subject to a feasibility check.

Documents

Typical content: Confluence

Spaces per department, product line or customer, in which a page tree has grown over the years
Work instructions, inspection procedures and checklists maintained only in Confluence and not available anywhere as a file
Meeting notes and decision logs, filed page by page by date
Attachments to pages: data sheets, drawings as PDF, inspection reports, Excel lists
Blog posts with announcements to the company – new rules, changed responsibilities, notes from the workshop
Archived spaces of completed projects that still hold the one piece of information you need

Example questions

Questions you might ask your documents

“Which tightening torque does the assembly instruction specify for the flange on the KM-40 series?”
1 Answer with source
“What was recorded in the meeting on the conversion of the central ventilation plant at the Wels school centre?”
2 Answer with source
“According to our work instruction, how does the annual inspection of the fire alarm system work?”
3 Answer with source

Start

Before a connection is set up

You connect it in one click via your account, and it is included in the set-up, subject to admin consent in your account. Together we agree which folders and areas to include.

You can also upload files, whole folders, emails, photos and voice notes at any time. In the demo you see the answers using sample documents from your industry; you check them against your own documents in the first weeks after go-live.

Preliminary check

What we check in advance

junova reads the text of pages and blog posts together with attached files. Comments, page history and older versions are not included; whether they are needed is something we discuss. Beforehand, we look at which content is pulled in from other sources via macros – such as Jira issues or excerpts from other pages – because it does not appear as text on the page itself. We clarify whether archived spaces should be included, whether restricted pages are visible to the authorising account at all, and whether your Confluence runs in the cloud or on your own server.

FAQ

Frequently asked questions about this connection

Our Confluence goes back to 2014 and a lot of it is outdated. Will that just add noise?

That depends on what is in it. The answer names the space, page and date of the source it is based on – so you can see how old a piece of information is. You can leave out spaces that should not be read in day-to-day use, or connect them separately. In the first weeks after go-live, we go through how this looks with your content using real questions.

Many pages consist almost entirely of attachments. Are those read as well?

Yes. Attachments such as PDFs, Office files and scans come into the knowledge base as documents of their own, with space and page as attributes. That way the answer can refer to the data sheet and not just to the page it is attached to. Whether there are drawings in special formats or very large files among them is something we look at before the set-up.

We are restructuring our spaces right now. Will that break the connection?

That depends on the kind of restructuring. Pages moved or renamed within a selected space come along through the sync. A new space is not covered by the existing selection; if a space is deleted or the authorisation withdrawn, the knowledge base stays as of the last sync. Ideally, tell us about such changes in advance, and we will update the selection.

Some of our pages are restricted. Are these restrictions carried over?

junova takes a different route: permissions depend on document types and roles, not on individual pages or spaces. Cost calculations, HR topics or customer contracts can thus be reserved for a smaller group. Spaces that should not be read at all are simply not selected. Your permissions in Confluence remain untouched; we discuss before we start how your permission logic can be mapped.

Industries

Typical for these industries

Request a demo – with examples for Confluence

In a 30-minute video call, we use sample documents to show what answers with sources look like. After go-live, you connect Confluence in one click via your account.