For companies whose knowledge lives on their own servers and in their people’s heads.
Every industry asks different questions. For each one, you can see here which questions come up day to day, which documents usually hold the answer and which systems could serve as a source.
Trades and industry
Drawings, installation files, inspection reports, delivery notes – and the questions people ask on site.
Metalwork & fabrication“What size was the gate at Huber’s?” – a question from the scaffolding that would otherwise mean a drive back to the workshop.View industry →Electrical contractorsInspection report, wiring diagram, installation file – questions from the basement that would otherwise end in a call to the site manager.View industry →Plumbing & heatingError code E23 on customer Huber’s heat pump – a question from the basement that has someone hunting for the right page in the manual.View industry →Mechanical engineering & automationHow was the customer’s system parameterised during the last modification? Often only the programmer knows – and he’s leaving soon.View industry →Security systemsHow is the customer’s 2018 control panel configured? An on-site question whose answer is in the installation file and the manufacturer documentation.View industry →Garages & vehicle repairWhat did you do on Meier’s Golf in 2022? Your own history for the vehicle, alongside the manufacturer data.View industry →Building contractors“Which concrete grade goes into the basement?” – a question from site whose answer is in the bill of quantities.View industry →Timber construction & joinery“Which decor did we use on the 2019 job?” – a repeat-order question whose answer is in the parts list and delivery note.View industry →Roofers & sheet-metal workers“Which metal is on the hotel extension?” – a question from the roof whose answer is in the original quotation.View industry →Landscape gardening“Which zone is on which valve?” – a question on site whose answer ought to be in the irrigation plan.View industry →Refrigeration & air conditioning“How much refrigerant is in it, when was the last leak check?” – questions on the roof whose answers ought to be in the log book and the record.View industry →Lifts & escalators“When was the last periodic inspection, which defects are outstanding?” – questions at the installation, in the machine room and in the shaft.View industry →Freight forwarding, transport & logistics“Who took delivery of the consignment in March?” – a question at the loading bay whose answer should be on the CMR note.View industry →Facility management & building services“When was the lift last inspected?” – a question in the plant room whose answer is in the inspection report.View industry →Solar PV & energy systems“Which modules are up there, and how is the inverter configured?” – questions on the roof whose answers should be in the system documentation.View industry →Fire protection“When was the last independent inspection, which defects are still outstanding?” – questions at the customer’s site whose answers are otherwise back at the office.View industry →Plastics & injection moulding“What holding pressure did the housing run with last time?” – a question at the machine whose answer should be on the setup sheet.View industry →Food production“Which finished products did the March batch go into?” – a question for your own records.View industry →Cable cars & ski lifts“When was the last main inspection, which defects are still outstanding?” – questions in the drive room whose answers are otherwise in the archive.View industry →Commercial cleaning“How often is the stairwell supposed to be done?” – a question on site whose answer is in the specification of services.View industry →
Law firms, administration and services
Files, memos, contract templates, official notices and resolutions – and the questions that come up before an appointment or an audit.
Tax advisersWhich collective agreement covers a trading business, and what does it say about overtime? An everyday question whose answer needs a source.View industry →Law firmsWhich power-of-attorney template is current, which clause from our collection suits this type of contract – the answers are in the firm’s templates and memos.View industry →Property managementWhat was decided about the façade in 2019, which contracts expire in 2027 – questions that otherwise mean wading through years of paperwork.View industry →Insurance brokersIs customer X covered for natural hazards, and with what excess? The answer is in the policy, the endorsement and the policy wording.View industry →Architects & engineering consultancies“Which plan revision is current?” – and which conditions are in the 2019 building permit: questions that otherwise mean trawling through the project folder.View industry →NotariesThe condition for paying out escrow funds, how the right of residence was worded last time – questions for your own files.View industry →Property developers“Which extra was approved for flat 14?” – a question that still comes up years after handover.View industry →Estate agentsEnergy performance certificate, zoning and who enquired first – questions whose answers are in the property file and the mailbox.View industry →Local authorities“What did the municipal council decide in 2018?” – a question for the minutes, where the building file shouldn’t be open to everyone.View industry →Building services engineers“Which riser is on which pump?” – a question from site whose answer is in the schematic, the drawing revision and the commissioning balancing report.View industry →
Your industry isn’t listed? The approach is the same: we look at which documents and programs you have, check before we start what can be connected, and go through your own questions in the intro call. The available connection options are listed under Integrations.
A demo with sample documents from your industry
In a 30-minute video demo we use sample documents from your industry to show what the answers look like, with sources.