Documents from Streitservice reports and system data, with the source.

What matters is less the volume than the uniformity: twelve years of reports on the same boiler look very similar to each other. That is why the date counts — it is meant to be read from the report itself when reading in, and the answer states which call-out it comes from. Scanned reports go through text recognition (OCR); how well that works with faded copies or handwriting becomes clear with your actual documents. If two reports contradict each other because something different was measured on the second visit, the plan is that the answer names both instead of silently picking one.

The plan is to take over your existing assignment instead of putting a second order alongside it. Because documents in Streit are attached to customer, supplier or project, this assignment is meant to come along when reading in — how far that goes with your version, we look at in advance. What remains to be set is the document type — service report, quote, delivery note, test report — because visibility depends on it. A person from your company confirms it during the first run.

It reflects the state on the day the quote was written — that is why the answer gives the date and source with it. It is not a price check for today; that is what the catalogue in Streit is for. In everyday work, the question is often a different one anyway: which appliance did we install there, with which accessories, and what did we charge for it back then. How much of that still holds for the new quote, you decide.

The plan is to do this via the document type, not via individual files. Manufacturer documents, service reports and test reports can be released for the fitters; costing, purchase prices and post-calculation are tied to a role that stays in the office. If permission is missing, the system says so instead of dodging the question. When a new fitter joins, they get the role — nothing changes in the files.