For companies whose knowledge sits on their own servers and in their own people’s heads.
Every industry asks differently. Here you can see, for each industry, which questions come up day to day, which documents usually hold the answer and which systems come into question as a source.
Trades and commerce
Drawings, installation files, inspection reports, delivery notes — and the questions that are asked on site.
Metalwork & fabrication“What size was the gate at Huber’s?” — a question from the scaffolding that otherwise costs a drive back to the workshop.View industry →Electrical installationInspection report, wiring diagram, installation file — the questions from the basement that otherwise end in a call to the site manager.View industry →Plumbing & heatingError code E23 on customer Huber’s heat pump — a question from the basement that sends someone looking for the right page in the manual.View industry →Mechanical engineering & automationHow was the system at the customer’s parameterised during the last modification? A question often only the programmer can answer — and he’s leaving soon.View industry →Security systemsHow is the 2018 control panel at the customer’s configured? A question on site whose answer is in the installation file and the manufacturer documentation.View industry →Vehicle workshopsWhat did you do on Meier’s Golf in 2022? Your own history for the vehicle, alongside the manufacturer data.View industry →Building contractors & construction“Which concrete grade goes into the basement?” — a question from site whose answer is in the bill of quantities.View industry →Timber construction & joinery“Which decor was used on the 2019 job?” — a repeat-order question whose answer is in the parts list and delivery note.View industry →Roofers & sheet-metal workers“Which metal is on the hotel extension?” — a question from the roof whose answer is in the quote from back then.View industry →Garden and landscape construction“Which zone is on which valve?” — a question on site whose answer ought to be in the irrigation plan.View industry →Refrigeration & air conditioning“How much refrigerant is in it, when was the last leak check?” — questions on the roof whose answers ought to be in the log book and the record.View industry →Lift and conveying technology“When was the last periodic inspection, which defects are open?” — questions at the installation, in the machine room as well as in the shaft.View industry →Freight Forwarding, Transport & Logistics‘Who took over the consignment in March?’ — a question at the loading bay whose answer should be on the CMR note.View industry →Facility Management & Building Services‘When was the lift last inspected?’ — a question in the plant room whose answer is in the inspection report.View industry →Photovoltaics & Energy Technology‘Which modules are up there, and how is the inverter configured?’ — questions on the roof whose answers should be in the system documentation.View industry →Fire Protection Technology‘When was the last independent inspection, which defects are still open?’ — questions at the customer’s site whose answers are otherwise back at the office.View industry →Plastics Technology & Injection Moulding‘What holding pressure did the housing last run with?’ — a question at the machine whose answer should be on the setup sheet.View industry →Food production“Which finished products did the March batch go into?” — a question for your own records.View industry →Cable cars & mountain railways“When was the last main inspection, which defects are still open?” — questions in the drive room whose answer otherwise sits in the archive.View industry →Commercial cleaning“How often is the stairwell supposed to be done?” — a question on site whose answer is in the specification of services.View industry →
Law firms, administration and services
Files, memos, contract templates, official notices and resolutions — and the questions that come up before an appointment or an audit.
Tax advisersWhich collective agreement applies to a trading business, and what does it say about overtime? An everyday question whose answer needs a source.View industry →Law firmsWhich power-of-attorney template is current, which clause from our collection fits this type of contract — questions whose answers lie in the firm’s templates and memos.View industry →Property managementWhat was decided about the façade in 2019, which contracts expire in 2027 — questions that otherwise mean leafing through years of paperwork.View industry →Insurance brokersIs customer X covered for natural hazards, and with what excess? A question whose answer lies in the policy, the endorsement and the policy wording.View industry →Architects & Engineering Consultancies‘Which plan revision is valid?’ — and which conditions are in the 2019 building permit: questions that otherwise end up in the project folder.View industry →NotariesThe condition under which funds may be paid out, how the right of residence was last worded — questions to your own files.View industry →Property developers“Which special request was approved for flat 14?” — a question that still comes years after handover.View industry →Estate agentsEnergy performance certificate, zoning and who got in touch first — questions whose answer is in the property file and the mailbox.View industry →Municipal administrations“What did the municipal council decide in 2018?” — a question for the minutes, where the building file should not be open to everyone.View industry →Building services engineering firms“Which riser is on which pump?” — a question from the site whose answer is in the schematic, the drawing revision and the commissioning balancing report.View industry →
Your industry is not listed? The approach is the same: we look at which documents and programs you have, check before we start what can be connected, and go through your own questions in the first call. The available connection routes are listed under Systems and connection.
A demo with examples from your industry
In a thirty-minute video demo we show you examples from your industry and what the answers look like, with sources.