Where your data is stored, who sees it — and what is not intended.

Your documents are stored in your own instance on servers in Germany, the language model runs in the EU, and you decide who sees what via roles and document types. The details are here; for your IT, the same information is available as a technical description.

How your documents are protected

Your own instance per company

Your own instance on servers in Germany, separate from all other companies.

Your knowledge base runs as a separate instance on our servers in Germany, without mixing with other companies. Nothing is installed on your computers. For automatic connections, a small read-only component is enough.

Where the language model runs

In the EU. No training on your documents, contractually guaranteed.

In a data centre in the EU. Your documents are not used to train AI models. This is contractually guaranteed, and the data processing agreement (DPA) is included.

You set the permissions

Visibility per role and document type, with a cut-off date if you wish.

You decide who may see what per document type and role, not file by file, with a cut-off date if you wish. A person confirms the document type, because visibility depends on it.

Files from your network: outgoing connections only

Mirrored with encryption, no open port, no access from outside.

Documents from a server at your company are encrypted and mirrored only via outgoing connections. No open port, no access from outside. What works with your file store, we check in advance with your IT.

Deletion

Removed from the search index immediately, permanently after ninety days or immediately on request.

Deleted documents leave the search index immediately and are permanently deleted after ninety days, or immediately on request. When the contract ends, you receive an export of your collection, and then the instance is deleted.

Every answer shows where it comes from

Every statement with a numbered reference to the source in the original.

Every statement carries a numbered reference that leads to the source in the original. If the system finds nothing, or your role lacks access, it is designed to say so openly instead of making something up.

Contract and policy

DPA included, plus a usage policy for your team.

The data processing agreement (DPA) is included. You also receive a usage policy for your employees that sets out what the system is intended for and how answers are to be handled.

Disclosure for your IT

Technical description as a PDF, on request.

For your IT or your data protection officer, a technical description is available as a PDF on request: server location, connection paths, encryption, deletion periods and data processing.

What is not intended

We clarify security questions in the demo.

Thirty minutes by video. If you wish, we go through server location, connection paths, encryption, deletion periods and data processing directly with your IT.