AI knowledge base for cable car and ski lift operators when someone at the installation asks for the inspection report, rope record sheet or evacuation plan.

No. You keep the operating log as the operating rules require, and it stays in the drive room where it belongs. The knowledge base sits alongside it: what is in the records can be searched, and every answer comes with its source. Nothing is written into the log and nothing is changed. One scanned year in the first weeks after go-live will show whether it helps you find last year’s entry faster than leafing through.

Without a connection there is no answer – your instance runs on servers in Germany, not on the device in your pocket. In practice, that means you look up what you need in a station with Wi-Fi and take it with you, as a printout or on screen. Where the stations have signal, it isn’t an issue; where they don’t, you sort out beforehand what needs to go up with you. We’d rather say that up front than gloss over it.

Access depends on roles and document types. For operating staff, the work instruction, the evacuation plan, the fault history of the installation and their own training records are usually enough; contracts, expert reports, personnel files and correspondence with the authority stay with operations management. Seasonal staff get their own role, which is removed when they leave at the end of the season.

That’s where it pays off most. Whole folders go into your records by upload; scanned paper without a text layer goes through text recognition (OCR) in your instance – check how well that works with your archive sheets using one folder in the first weeks after go-live. The system suggests installation and date; a person confirms the document type. For converted installations it helps to keep the post-conversion state as a separate document type – then, at the next fault call, it’s clearer which parameter list applies and which belongs to the old control system.

It can pull together what you hold for this installation and turn it into a draft – a list with sources, as a PDF if you like: this year’s main inspection, the outstanding defects with proof of rectification, the latest rope documents, the record of the evacuation drill. If the system can’t find something, it goes in as a gap. You hand over the documents yourself: the knowledge base sends nothing and reports nothing to any authority.