AI knowledge base for cable cars and mountain railwayswhen you are asked at the installation for the inspection report, rope record sheet and evacuation plan.
Operating log, main inspection records, inspection reports, rope record sheets, evacuation plan and the manufacturers’ maintenance instructions in one place, every answer with its source — including for the installation that was built in 1998 and converted twice. Whether your file server, NAS or Microsoft 365 can be connected, we check before we start; whether the answers hold up, you check in a demo.
Everyday question
“When was the last main inspection on this installation, and which defects are still open?”
The answer is in
Main inspection records · defect list with proof of rectification
1 Source in one clickDay to day
Sound familiar?
The inspector is standing in the drive station on Monday and wants to see the operating log, the rope record sheet and the records of the last evacuation drill. You have two of them to hand; the operations manager is still looking for the third.
When which splice was made, the operations manager knows by heart. He is retiring after the season.
The lift is stopped, and the technician on the phone asks about the control system settings. It was installed in 2016 by someone who left long ago.
First Friday in November, top station, the installation is shut for its overhaul. The manufacturer’s service technician is there until Tuesday and asks when the rollers on tower 7 were last replaced and what came out of the last grip inspection. The maintenance instructions are in the folder in the drive room; the entry about it is in last year’s operating log — and that went to the archive in the valley station after the season. The colleague who did the replacement also took a photo; the photo is in a chat group on the work phone. The part number of the rollers is on the invoice at accounts. Two people drive down, the technician waits at the top.
Statements as they come up day to day in this industry.
Example questions
Questions from your day-to-day work
Three questions as they come up day to day, and the document in which the answer should be found. Whether and how well the answer comes with its source, you check in a demo with your own documents.
“When was the last main inspection on this installation, and which defects are still open?”
1 Main inspection records · defect list with proof of rectification
“What does the last test report on the haul rope say, and when was it last tested non-destructively?”
2 Rope record sheet · rope test report
“How does evacuation work on this lift, and who is assigned to the evacuation team?”
3 Evacuation plan · record of the last evacuation drill
Documents
The documents that matter to you
- Operating rules and work instructions for each installation, plus the training and test records of the operating staff
- Operating log with the daily checks, faults and special incidents
- Records of the annual main inspection, including the defect list and proof of rectification
- Inspection reports from the periodic and supplementary inspections under the Cable Car Inspection Regulation 2013 (Seilbahnüberprüfungs-Verordnung 2013), plus the documents on the general overhaul of older installations
- Rope record sheets, reports on non-destructive (magnetic-inductive) rope testing and the records of rope work — splices, shortenings, rope installations
- Evacuation plan, including the records of the evacuation drills held, plus alarm and contact lists
- Manufacturers’ maintenance instructions for drive, brakes, grips and control system, plus parameter lists, commissioning reports and the lightning protection test reports
- Documents on snowmaking and the piste groomers — water rights permit for the reservoir, service reports, operating hours
- Photos from the drive room and of the tower, voice notes after a fault
Integrations
Connecting your systems
Your system stays as it is. Whether and how a connection is possible, we check before we start — until then, you simply upload documents.
- File serverThe folder on your own server that has grown over the years.after clarification
- NASThe folders on your in-house NAS — Synology, QNAP and similar devices.after clarification
Microsoft 365SharePoint, OneDrive, Teams and Outlook — access granted via your Microsoft account; we check the prerequisites beforehand.One click
- Scan-to-FolderWhat goes from the multifunction device into the scan folder — delivery notes, reports, daily post.after clarification
Pricing
What it costs
Basic package
One-off setup €2,900 · net
A flat fee per company. Everyone at your company may ask — the technician just as much as the office, no per-head licence. Whether a connection to your system is possible, we check before we start; one-click connections are included in the setup, others are billed by effort, and what they cost is fixed beforehand.
At the kickoff we record twenty questions that the acceptance is based on.At the kickoff we agree on twenty questions together – along with the documents the answer should come from. At acceptance we go through them together and look at what the system does with them. What follows from that is set out in the offer.
Getting started
Where you start
Start with one installation, ideally the oldest one with conversions — that is where something is most likely to be missing. Everything that belongs to it goes in: operating rules and work instructions, the manufacturers’ maintenance instructions, inspection reports, rope documents including the rope record sheet, evacuation plan and the records of the evacuation drills. Anything that is only in the operations manager’s filing cabinet, you scan in as well, as well as the parameter lists and commissioning reports for the conversions. In the demo you ask about this installation what you already know yourself, and see whether the sources are right. The second installation is then a matter of repetition. The weeks after the end of the season are the quietest time for this, because the folders are out for the overhaul anyway.
FAQ
Frequently asked questions
Does the system replace our operating log?
No. You keep the operating log as the operating rules require, and it stays in the drive room where it belongs. The knowledge base sits alongside it: what is in the records can be queried, and every answer comes with its source. Nothing is written into it, nothing is changed. Whether it helps you find last year’s entry more easily than leafing through, a demo with one scanned year will show.
In the drive room of the top station we have hardly any reception. What use is it up there?
Without a connection there is no answer — your instance runs on servers in Germany, not on the device in your pocket. In practice that means: what you need up there, you look up in the station with Wi-Fi and take it with you, as a printout or on screen. Where the stations have signal, it is not an issue; where it is missing, you clarify beforehand what has to go up with you. We say this up front instead of glossing over it.
Our seasonal staff are new every year. Who may see what?
Rights depend on roles and document types. For operating staff, the work instruction, the evacuation plan, the fault history of the installation and their own training records are usually enough; contracts, expert reports, personnel files and correspondence with the authority stay with the operations management. Seasonal staff get their own role; anyone who leaves after the season has it withdrawn.
For our older installations a lot is only on paper in the archive. Is scanning worth it?
That is where starting pays off most. Whole folders go into your records by upload; scanned paper without a text layer is processed with text recognition (OCR) in your instance — how well that works with your archive sheets, you check with one folder in a demo. The system suggests installation and date; a person confirms the document type. For converted installations it helps to keep the post-conversion state as a separate document type — then, at the next fault call, it is clearer which parameter list applies and which still belongs to the old control system.
Can the system put together the documents for an inspection for us?
It can compile what you hold for this installation and create a draft from it — a list with sources, as a PDF if you like: the current year’s main inspection, the open defects with proof of rectification, the latest rope documents, the record of the evacuation drill. If the system cannot find something, it goes in as a gap. You hand over the stack: the knowledge base sends nothing and reports nothing to any authority.
Industries
Other industries
- Metalwork & fabrication
- Electrical installation
- Plumbing & heating
- Tax advisers
- Law firms
- Property management
- Mechanical engineering & automation
- Security systems
- Vehicle workshops
- Insurance brokers
- Building contractors & construction
- Timber construction & joinery
- Roofers & sheet-metal workers
- Garden and landscape construction
- Refrigeration & air conditioning
- Lift and conveying technology
- Freight Forwarding, Transport & Logistics
- Facility Management & Building Services
- Architects & Engineering Consultancies
- Notaries
- Photovoltaics & Energy Technology
- Fire Protection Technology
- Plastics Technology & Injection Moulding
- Food production
- Commercial cleaning
- Property developers
- Estate agents
- Municipal administrations
- Building services engineering firms
Request a demo — with examples from Cable cars & mountain railways
In thirty minutes by video we show you, using examples from your industry, how questions are answered and what the source for each answer looks like. You do not need your own documents for this.